Withdrawing Your Earnings: How to Withdraw Money from Ndovu

At Ndovu, investing is designed to be simple, and so is accessing your earnings. If you are ready to enjoy the returns from your Money Market Fund, ETFs, commodities, or fractional shares, withdrawing your money from Ndovu is easy and only takes two simple steps.

Here is a complete guide on how to withdraw funds from your Ndovu investment account, including timelines, key steps, and important notes on accuracy.

Step A: Disinvest From Your Selected Fund

Before you can withdraw funds to your personal bank or M-Pesa account, you first need to disinvest. This means you will sell your units or holdings in the specific fund where your money is currently invested.

 

How to Disinvest:

1. Log in to your Ndovu account via the app or web platform.

2. Navigate to the portfolio section.

3. Select the specific fund you want to withdraw from, whether it’s the Money Market Fund, Global ETF, Commodities, or Fractional Shares.

4. Click on the disinvest button.

5. Confirm the transaction.

   
   

Once submitted, your disinvestment request will be processed within two business days. After that, your money will be moved into your Ndovu pocket, your digital wallet within the platform, where you can store funds temporarily before making a withdrawal or reinvesting.

Step B: Withdraw Funds from Ndovu Pocket

After your funds have arrived in your Ndovu Pocket, the next step is to initiate a withdrawal to your personal account.

How to Withdraw:

1. Log back into your Ndovu account.

2. Go to your dashboard and click on Ndovu pocket.

3. Select Withdraw and enter the amount you want to transfer.

4. Click withdraw from the pocket and enter your settlement account details (such as your bank or M-Pesa information).

5. Confirm the withdrawal request.

   
   

Ndovu will process your withdrawal within up to 3 business days, depending on your selected payment method. M-Pesa withdrawals are often faster, while bank transfers may take slightly longer.

Important Notes on Accuracy

Before you hit that confirm button, double-check your withdrawal details. According to Ndovu’s policy:

"Ndovu shall not be liable for any losses, damages, or expenses incurred as a result of clients providing incorrect or incomplete withdrawal settlement account details."

This means that you, the client, are fully responsible for ensuring all account numbers, names, and details are correct. Ndovu processes withdrawals based solely on the information provided and does not verify its accuracy.

Always triple-check your account information to avoid unnecessary delays or loss of funds.

Common Questions About How to Withdraw Money from Ndovu

Can I withdraw directly from an investment fund?

No, you must first disinvest your holdings, which moves your money to the Ndovu Pocket. Only then can you initiate a withdrawal to your external account.

How long does it take to get my money?

• Disinvestment: Up to 2 business days

• Withdrawal from Pocket: Up to 3 business days In total, expect the process to take between 2–5 business days.

  
  

Is there a minimum withdrawal amount?

You can withdraw any amount available in your Ndovu Pocket, provided it meets the minimum limits set by your payment method (e.g., M-Pesa limits).

Final Thoughts

Whether you are taking profits or moving your funds for a new goal, Ndovu gives you full control of your money. Ndovu's withdrawal process is transparent, secure, and designed to give you access when you need it.

Just remember to always disinvest first, verify your account details, and allow for the processing timelines. With that, your journey from investing to accessing your earnings becomes as smooth as the rest of your Ndovu experience.

Disclosure:

 Ndovu is a regulated Robo-advisory platform operated by Ndovu Wealth Limited (‘NWL’). NWL is a Fund Manager licensed by the Capital Markets Authority (Kenya).

The information provided on this platform and the products and services offered are intended solely for persons in regions and jurisdictions where such distribution and utilization are in accordance with local laws and regulations. Ndovu does not promote its services in regions where it lacks the necessary licenses; It is exclusively available to persons residing in countries where it holds a valid license or has regulated partners. Ndovu does not extend its services to citizens of the United States, Canada, Japan, and other restricted territories.

Disclaimer:

 All ETF products are subject to risk, including country/regional, liquidity, and currency risks. Market prices of securities within the ETF may rise and fall, sometimes rapidly and unpredictably.

While ETFs provide diversification through exposure to a basket of securities, they do not eliminate the risk of loss. Diversification does not ensure a profit or protect against a loss. These are non-cis products and are registered by the SEC.